Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with how we've ranked a poker site? This page covers how to get in touch and what happens once your message lands with us.

How to Reach Our Team

Email is the best way to contact us. Send your message to [email protected] and a member of the editorial team will read it personally — we don't rely on automated replies. Include a short summary of what your message is about (a review query, a correction, a partnership enquiry, and so on) so it reaches the right person without delay.

We aim to respond within a couple of working days. Response times can stretch a little during busier periods, but every message gets a genuine reply from someone who has actually read it.

What You Can Get in Touch About

• Questions about our reviews or rankings — If something in a poker site write-up, comparison table, or editorial rating isn't clear, ask us to explain how we reached that conclusion.
• Corrections and updates — Bonus terms, deposit methods, and licensing details at poker sites change over time. If you notice something on our site that looks outdated or inaccurate, we want to know so we can check and correct it.
• Content suggestions — If there's a topic around real money poker, payment methods, or a specific site you'd like us to cover in more depth, tell us. Reader input genuinely shapes what we prioritize.
• Partnership or media enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce your organization and outline the enquiry clearly.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We can point you toward support resources, including the National Problem Gambling Helpline at 1-800-GAMBLER, alongside anything relevant in your state.

What We Can't Help With

We're an independent review and comparison site, not an operator. That means we can't access your poker account, process deposits or withdrawals, resolve a dispute with a cardroom, or verify your identity for a site you've signed up to. Those requests need to go directly to the poker site's own support team through the account or help section of their platform.

We also can't offer personal betting advice or predict outcomes at the tables. Poker involves real risk, and no message from us will change that.

How We Handle Reader Feedback

Every review and ranking on this site — including the ordering shown for options like Coinpoker, Bovada, or Americas Card Room — is based on factors such as traffic, game variety, bonus terms, and payment support. Commission from any operator we link to never decides where a site places in our rankings. If a reader flags something that affects the accuracy of that assessment, we look into it and update the page where the facts support a change.

If you're weighing up where to play and want more background before you get in touch, our guide to non-GamStop casinos covers a related corner of the market that some readers ask about.

A Reminder on Eligibility and Responsible Play

Real money poker is regulated on a state-by-state basis in the US, with no single federal framework covering online play. Players must meet the minimum age set by their state — 21 in most regulated states, 18 in a few — and confirm their location falls within a licensed market before signing up anywhere. If you have questions about eligibility in your state, that's something we're happy to help point you toward the right information on, even though we can't confirm licensing status on an operator's behalf.

Poker carries a genuine risk of losing money, and nothing on this site should be read as a way to guarantee income or recover previous losses. If gambling has stopped feeling like entertainment, contact 1-800-GAMBLER or your state's responsible gambling program for confidential support.

Thanks for taking the time to reach out. Whether it's a quick question or a detailed correction, we read every message and reply as promptly as we can.